The Role of mPOS System in Process Change and Strategy Change: A Situated Change Perspective

The Role of mPOS System in Process Change and Strategy Change: A Situated Change Perspective

The purpose of this study is to revisit the relationship among information technology (IT), Process, and Strategy. We focus on the impact of mobile Point of Sales (mPOS) on changing of operational processes in the restaurant industry. This study investigates the changing of IT strategy and service s...

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Bibliographic Details
Main Authors: Yao Chin Lin, Nhu-Hang Ha, Kuo-Sung Lin
Format: Article
Language:English
Published: MDPI AG 2015-10-01
Series:Technologies
Subjects:
mPOS system
process change
strategy change
organizational change
situated change perspective
restaurant industry
Online Access:http://www.mdpi.com/2227-7080/3/4/198

Internet

http://www.mdpi.com/2227-7080/3/4/198

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