Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura

This paper describes the internationalization process of the Brazilian company Natura Cosméticos S.A., whose competitive differential is the development of products based on the biodiversity of Brazilian flora. We specifically focus on the company's different choices of distribution channels i...

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Main Authors: Silvia Novaes Zilbe, Carlos Henrique Mora Júnior, Francisco Lourenço da Silva
Format: Article
Language:English
Published: FUCAPE Business School 2010-01-01
Series:BBR: Brazilian Business Review
Online Access:http://www.redalyc.org/articulo.oa?id=123021649004
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spelling doaj-art-7bcb79e5042343ac84d9c09f459178ae2018-09-13T13:33:19ZengFUCAPE Business SchoolBBR: Brazilian Business Review1808-23861807-734X2010-01-01736486Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company NaturaSilvia Novaes ZilbeCarlos Henrique Mora JúniorFrancisco Lourenço da SilvaThis paper describes the internationalization process of the Brazilian company Natura Cosméticos S.A., whose competitive differential is the development of products based on the biodiversity of Brazilian flora. We specifically focus on the company's different choices of distribution channels in foreign markets. The study is exploratory, relying on content analysis of secondary data. The results indicate that the company's internationalization process has followed the model of the Uppsala school (learning) and that the company has maintained the same distribution strategy (direct sales) in markets with similar cultures (Latin America), but for the European market (Paris) it preferred to establish a physical store because of the cultural differences of that market. The change of the distribution channel model in the European market led the company to develop new organizational competencies.http://www.redalyc.org/articulo.oa?id=123021649004
institution Open Data Bank
collection Open Access Journals
building Directory of Open Access Journals
language English
format Article
author Silvia Novaes Zilbe
Carlos Henrique Mora Júnior
Francisco Lourenço da Silva
spellingShingle Silvia Novaes Zilbe
Carlos Henrique Mora Júnior
Francisco Lourenço da Silva
Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
BBR: Brazilian Business Review
author_facet Silvia Novaes Zilbe
Carlos Henrique Mora Júnior
Francisco Lourenço da Silva
author_sort Silvia Novaes Zilbe
title Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_short Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_full Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_fullStr Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_full_unstemmed Internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company Natura
title_sort internationalization strategy and foreign distribution channels: analysis of the brazilian cosmetics company natura
publisher FUCAPE Business School
series BBR: Brazilian Business Review
issn 1808-2386
1807-734X
publishDate 2010-01-01
description This paper describes the internationalization process of the Brazilian company Natura Cosméticos S.A., whose competitive differential is the development of products based on the biodiversity of Brazilian flora. We specifically focus on the company's different choices of distribution channels in foreign markets. The study is exploratory, relying on content analysis of secondary data. The results indicate that the company's internationalization process has followed the model of the Uppsala school (learning) and that the company has maintained the same distribution strategy (direct sales) in markets with similar cultures (Latin America), but for the European market (Paris) it preferred to establish a physical store because of the cultural differences of that market. The change of the distribution channel model in the European market led the company to develop new organizational competencies.
url http://www.redalyc.org/articulo.oa?id=123021649004
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