A Service Quality of Islamic Microfinance Institutions in Indonesia: An Importance-Performance Analysis Approach

A Service Quality of Islamic Microfinance Institutions in Indonesia: An Importance-Performance Analysis Approach

<p><em>The rapid growth of financial system in Indonesia creates an intensive competition between Conventional and Islamic financial institutions. </em><em>The study aims to evaluate the service quality of Islamic Microfinance Institution in Indonesia. The survey was carr<...

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Bibliographic Details
Main Authors: Dety Nurfadilah, Sudarmawan Samidi, Iwan Kurniawan Subagja
Format: Article
Language:English
Published: Tazkia University College of Islamic Economics; Association of Islamic Economics Lecturers 2018-07-01
Series:Tazkia Islamic Finance and Business Review
Subjects:
Service Quality
Islamic microfinance
Importance-Performance Analysis
Islamic cooperatives
Online Access:http://tifbr-tazkia.org/index.php/TIFBR/article/view/110

Internet

http://tifbr-tazkia.org/index.php/TIFBR/article/view/110

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