Managers' and employees' perceptions of communication in a service culture: a case study
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1998
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10.1108-eb0465591998-03-01 Managers' and employees' perceptions of communication in a service culture: a case study Gustav, Puth Gustav, Puth Michael T., Ewing Michael T., Ewing Communications,Corporate culture,Customer service,Management,Motor industry,South Africa Emerald 1998-03-01 text text/HTML 10.1108/eb046559 https://www.emeraldinsight.com/doi/10.1108/eb046559 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Corporate+Communications%3A+An+International+Journal&rft.volume=3&rft.issue=3&rft.spage=106&rft.epage=114&rft.issn=1356-3289&rft.id=info%3Adoi%2F10.1108%2Feb046559 eng Emerald All rights reserved. |
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Digital Repository |
institution_category |
Foreign Institution |
institution |
Emerald |
building |
Emerald Repository |
collection |
Online Access |
language |
eng |
topic |
Communications,Corporate culture,Customer service,Management,Motor industry,South Africa |
spellingShingle |
Communications,Corporate culture,Customer service,Management,Motor industry,South Africa Gustav, Puth Michael T., Ewing Managers' and employees' perceptions of communication in a service culture: a case study |
description |
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author2 |
Gustav, Puth |
author_facet |
Gustav, Puth Gustav, Puth Michael T., Ewing |
format |
text |
author |
Gustav, Puth Michael T., Ewing |
author_sort |
Gustav, Puth |
title |
Managers' and employees' perceptions of communication in a service culture: a case study |
title_short |
Managers' and employees' perceptions of communication in a service culture: a case study |
title_full |
Managers' and employees' perceptions of communication in a service culture: a case study |
title_fullStr |
Managers' and employees' perceptions of communication in a service culture: a case study |
title_full_unstemmed |
Managers' and employees' perceptions of communication in a service culture: a case study |
title_sort |
managers' and employees' perceptions of communication in a service culture: a case study |
publisher |
Emerald |
publishDate |
1998 |
first_indexed |
2018-10-12T07:52:43Z |
last_indexed |
2018-10-12T07:52:43Z |
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1614105295257075712 |