Managers' and employees' perceptions of communication in a service culture: a case study

Bibliographic Details
Main Authors: Gustav, Puth, Michael T., Ewing
Format: text
Language:eng
Published: Emerald 1998
Subjects:
id 10.1108-eb046559
recordtype eprints
spelling 10.1108-eb0465591998-03-01 Managers' and employees' perceptions of communication in a service culture: a case study Gustav, Puth Gustav, Puth Michael T., Ewing Michael T., Ewing Communications,Corporate culture,Customer service,Management,Motor industry,South Africa Emerald 1998-03-01 text text/HTML 10.1108/eb046559 https://www.emeraldinsight.com/doi/10.1108/eb046559 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Corporate+Communications%3A+An+International+Journal&rft.volume=3&rft.issue=3&rft.spage=106&rft.epage=114&rft.issn=1356-3289&rft.id=info%3Adoi%2F10.1108%2Feb046559 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Communications,Corporate culture,Customer service,Management,Motor industry,South Africa
spellingShingle Communications,Corporate culture,Customer service,Management,Motor industry,South Africa
Gustav, Puth
Michael T., Ewing
Managers' and employees' perceptions of communication in a service culture: a case study
description
author2 Gustav, Puth
author_facet Gustav, Puth
Gustav, Puth
Michael T., Ewing
format text
author Gustav, Puth
Michael T., Ewing
author_sort Gustav, Puth
title Managers' and employees' perceptions of communication in a service culture: a case study
title_short Managers' and employees' perceptions of communication in a service culture: a case study
title_full Managers' and employees' perceptions of communication in a service culture: a case study
title_fullStr Managers' and employees' perceptions of communication in a service culture: a case study
title_full_unstemmed Managers' and employees' perceptions of communication in a service culture: a case study
title_sort managers' and employees' perceptions of communication in a service culture: a case study
publisher Emerald
publishDate 1998
first_indexed 2018-10-12T07:52:43Z
last_indexed 2018-10-12T07:52:43Z
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