Customers’ needs and expectations on servicescape surveillance management
| Main Author: | |
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| Format: | text |
| Language: | eng |
| Published: |
Emerald
2016
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| Subjects: |
| id |
10.1108-TQM-05-2015-0067 |
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| recordtype |
eprints |
| spelling |
10.1108-TQM-05-2015-00672016-10-10 Customers’ needs and expectations on servicescape surveillance management Angelo, Bonfanti Angelo, Bonfanti Service quality,Customer satisfaction,Customer service experience,Security management,Servicescape design,Surveillance systems Emerald 2016-10-10 text text/HTML 10.1108/TQM-05-2015-0067 https://www.emeraldinsight.com/doi/10.1108/TQM-05-2015-0067 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=The+TQM+Journal&rft.volume=28&rft.issue=6&rft.spage=887&rft.epage=906&rft.issn=1754-2731&rft.id=info%3Adoi%2F10.1108%2FTQM-05-2015-0067 eng Emerald All rights reserved. |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Emerald |
| building |
Emerald Repository |
| collection |
Online Access |
| language |
eng |
| topic |
Service quality,Customer satisfaction,Customer service experience,Security management,Servicescape design,Surveillance systems |
| spellingShingle |
Service quality,Customer satisfaction,Customer service experience,Security management,Servicescape design,Surveillance systems Angelo, Bonfanti Customers’ needs and expectations on servicescape surveillance management |
| description |
|
| author2 |
Angelo, Bonfanti |
| author_facet |
Angelo, Bonfanti Angelo, Bonfanti |
| format |
text |
| author |
Angelo, Bonfanti |
| author_sort |
Angelo, Bonfanti |
| title |
Customers’ needs and expectations on servicescape surveillance management |
| title_short |
Customers’ needs and expectations on servicescape surveillance management |
| title_full |
Customers’ needs and expectations on servicescape surveillance management |
| title_fullStr |
Customers’ needs and expectations on servicescape surveillance management |
| title_full_unstemmed |
Customers’ needs and expectations on servicescape surveillance management |
| title_sort |
customers’ needs and expectations on servicescape surveillance management |
| publisher |
Emerald |
| publishDate |
2016 |
| first_indexed |
2018-10-13T03:43:50Z |
| last_indexed |
2018-10-13T03:43:50Z |
| _version_ |
1614180233101967360 |