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How “quality” determines custo...
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How “quality” determines customer satisfaction
Bibliographic Details
Main Authors:
Chih-Hsing, Liu
,
Sheng-Fang, Chou
,
Bernard, Gan
,
Jin-Hua, Tu
Format:
text
Language:
eng
Published:
Emerald
2015
Subjects:
Environmental management,Customer satisfaction,Customer services quality,Customer service
Holdings
Description
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