Engaged customers as job resources or demands for frontline employees?

Engaged customers as job resources or demands for frontline employees?

Bibliographic Details
Main Authors: Katrien, Verleye, Paul, Gemmel, Deva, Rangarajan
Format: text
Language:eng
Published: Emerald 2016
Subjects:
Frontline employees,Role stress,Nursing homes,Customer engagement behaviours,Job demands-resources model,Job strain

Similar Items