APA Citation

Nigel, H., Peter Beomcheol, K., & Cindie, W. (2018). Benchmarking hotel service quality using two-dimensional importance-performance benchmark vectors (IPBV). Emerald.

Chicago Style Citation

Nigel, Hemmington, Kim Peter Beomcheol, and Wang Cindie. Benchmarking Hotel Service Quality Using Two-dimensional Importance-performance Benchmark Vectors (IPBV). Emerald, 2018.

MLA Citation

Nigel, Hemmington, Kim Peter Beomcheol, and Wang Cindie. Benchmarking Hotel Service Quality Using Two-dimensional Importance-performance Benchmark Vectors (IPBV). Emerald, 2018.

Warning: These citations may not always be 100% accurate.