Judy, Z., Victoria, S., Jamie, B., Paul, C., Andre, G., Philippa, H., . . . William, R. (2017). Strategic B2B customer experience management: The importance of outcomes-based measures. Emerald.
Chicago Style CitationJudy, Zolkiewski, et al. Strategic B2B Customer Experience Management: The Importance of Outcomes-based Measures. Emerald, 2017.
MLA CitationJudy, Zolkiewski, et al. Strategic B2B Customer Experience Management: The Importance of Outcomes-based Measures. Emerald, 2017.
Warning: These citations may not always be 100% accurate.