The antecedents of consumer satisfaction and loyalty in fast food industry

The antecedents of consumer satisfaction and loyalty in fast food industry

Bibliographic Details
Main Authors: Reza, Etemad‐Sajadi, Daniela, Rizzuto
Format: text
Language:eng
Published: Emerald 2013
Subjects:
Service quality,Fast‐food restaurants,Customer satisfaction,Customer loyalty,Image,McDonald's,China,Switzerland,Culture
id 10.1108-IJQRM-May-2012-0069
recordtype eprints
spelling 10.1108-IJQRM-May-2012-00692013-07-26 The antecedents of consumer satisfaction and loyalty in fast food industry Reza, Etemad‐Sajadi Reza, Etemad‐Sajadi Daniela, Rizzuto Daniela, Rizzuto Service quality,Fast‐food restaurants,Customer satisfaction,Customer loyalty,Image,McDonald's,China,Switzerland,Culture Emerald 2013-07-26 text text/HTML 10.1108/IJQRM-May-2012-0069 https://www.emeraldinsight.com/doi/10.1108/IJQRM-May-2012-0069 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Quality+%26+Reliability+Management&rft.volume=30&rft.issue=7&rft.spage=780&rft.epage=798&rft.issn=0265-671X&rft.id=info%3Adoi%2F10.1108%2FIJQRM-May-2012-0069 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Service quality,Fast‐food restaurants,Customer satisfaction,Customer loyalty,Image,McDonald's,China,Switzerland,Culture
spellingShingle Service quality,Fast‐food restaurants,Customer satisfaction,Customer loyalty,Image,McDonald's,China,Switzerland,Culture
Reza, Etemad‐Sajadi
Daniela, Rizzuto
The antecedents of consumer satisfaction and loyalty in fast food industry
description
author2 Reza, Etemad‐Sajadi
author_facet Reza, Etemad‐Sajadi
Reza, Etemad‐Sajadi
Daniela, Rizzuto
format text
author Reza, Etemad‐Sajadi
Daniela, Rizzuto
author_sort Reza, Etemad‐Sajadi
title The antecedents of consumer satisfaction and loyalty in fast food industry
title_short The antecedents of consumer satisfaction and loyalty in fast food industry
title_full The antecedents of consumer satisfaction and loyalty in fast food industry
title_fullStr The antecedents of consumer satisfaction and loyalty in fast food industry
title_full_unstemmed The antecedents of consumer satisfaction and loyalty in fast food industry
title_sort antecedents of consumer satisfaction and loyalty in fast food industry
publisher Emerald
publishDate 2013
first_indexed 2018-10-12T15:38:35Z
last_indexed 2018-10-12T15:38:35Z
_version_ 1614134604626657280

Similar Items