APA Citation

Reza, D., Arash, S., Mohammad, S., & Hadi, S. (2016). Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA. Emerald.

Chicago Style Citation

Reza, Dabestani, Shahin Arash, Saljoughian Mohammad, and Shirouyehzad Hadi. Importance-performance Analysis of Service Quality Dimensions for the Customer Groups Segmented By DEA. Emerald, 2016.

MLA Citation

Reza, Dabestani, Shahin Arash, Saljoughian Mohammad, and Shirouyehzad Hadi. Importance-performance Analysis of Service Quality Dimensions for the Customer Groups Segmented By DEA. Emerald, 2016.

Warning: These citations may not always be 100% accurate.