Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Search
Impact of customer orientation...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Impact of customer orientation on turnover intention: mediating role of emotional labour
Bibliographic Details
Main Authors:
Xue, Wu
,
An-Jin, Shie
,
David, Gordon
Format:
text
Language:
eng
Published:
Emerald
2017
Subjects:
Turnover intention,Customer orientation,Emotional labour
Holdings
Description
Similar Items
Staff View
Similar Items
The relationship between customer orientation, emotional labour and job burnout
by: Xue, Wu, et al.
Published: (2017)
Problematic customers and turnover intentions of customer service employees
by: Amit, Poddar, et al.
Published: (2012)
Emotional labour and its outcomes: a study of a Philippine call centre
by: Cynthia, P. Ruppel, et al.
Published: (2013)
Employee emotional labour and quitting intentions: moderating effects of gender and age
by: Gianfranco, Walsh, et al.
Published: (2013)
Influence of customer verbal aggression on employee turnover intention
by: Xiaoyan, Li, et al.
Published: (2013)
×
Loading...