Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
How customer’s display of emot...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
How customer’s display of emotions relates to task performance: social interaction model in hospitality
Bibliographic Details
Main Authors:
Seungmin, Nam
,
Hong-Chul, Shin
Format:
text
Language:
eng
Published:
Emerald
2017
Subjects:
Task performance,Customers’ display of emotions,Employees’ emotions and moods,Social interaction model
Holdings
Description
Similar Items
Staff View
Similar Items
Interaction effect of display rules and emotional intelligence on hotel managers’ and non-managers’ work engagement
by: Juan, Liu, et al.
Published: (2018)
The role of service relationships in employees’ and customers’ emotional behavior, and customer-related outcomes
by: Hana, Medler-Liraz
Published: (2016)
Acting and performing: influences of manager emotional intelligence
by: L. Melita, Prati, et al.
Published: (2018)
Customer aggression, felt anger and emotional deviance: the moderating role of job autonomy
by: Ruhama, Goussinsky
Published: (2015)
Burning hearts in conflict
by: Kjell B., Hjerto, et al.
Published: (2017)
×
Loading...