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Understanding culture on the effectiveness of restaurant servers’ check-back style
Bibliographic Details
Main Authors:
Hye Eun, Lee
,
Joyce Hyunjoo, Hwang
,
Keri, Bennett
Format:
text
Language:
eng
Published:
Emerald
2015
Subjects:
Cross-cultural studies,Restaurants,Consumer behavior,Check-back,Customer services quality,Intercultural service encounter,Service effectiveness,Emotional response,Intent to revisit
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