Perceived value, relationship quality and positive WOM intention in banking

Perceived value, relationship quality and positive WOM intention in banking

Bibliographic Details
Main Authors: Estelle, van Tonder, Daniël J., Petzer, Naomi, van Vuuren, Leon T., De Beer
Format: text
Language:eng
Published: Emerald 2018
Subjects:
Relationship quality,Perceived value,Perceived usefulness,Competence trust,Continuous commitment,Positive word-of-mouth intention

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