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Antecedents of discretionary r...
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Antecedents of discretionary risky-service behavior: an exploratory study
Bibliographic Details
Main Authors:
Shilpa, Sharma Bhaskar
,
Shikha, N. Khera
Format:
text
Language:
eng
Published:
Emerald
2014
Subjects:
India,Banking,Empowerment,Discretionary,Employee-customer relationship,Risky-service behaviour
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Description
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