Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Customers as stakeholders: put...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Customers as stakeholders: putting a figure on their value
Bibliographic Details
Main Author:
T, Kippenberger
Format:
text
Language:
eng
Published:
Emerald
1996
Subjects:
Stakeholders,Customer loyalty,Customer satisfaction,Customers,Customer service
Holdings
Description
Similar Items
Staff View
Similar Items
Customer satisfaction with services: putting perceived value into the equation
by: Gordon H.G., McDougall, et al.
Published: (2000)
Modeling repurchase frequency and customer satisfaction for fast food outlets
by: Agnes K.Y., Law, et al.
Published: (2004)
Putting it right: service failure and customer loyalty in UK banks
by: Henry, Jones, et al.
Published: (2007)
The value of different customer satisfaction and loyalty metrics in predicting customer retention, recommendation, and share‐of‐wallet
by: Timothy L., Keiningham, et al.
Published: (2007)
Modelling bank customer satisfaction through mediation of attitudes towards human and automated banking
by: Luiz, Moutinho, et al.
Published: (2000)
×
Loading...