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The effect of CSR on consumer...
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The effect of CSR on consumer behavioral responses after service failure and recovery
Bibliographic Details
Main Authors:
Mobin, Fatma
,
Imran, Khan
,
Zillur, Rahman
Format:
text
Language:
eng
Published:
Emerald
2016
Subjects:
CSR,Customer satisfaction,Service failure,Service recovery
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Description
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