Organisations' conversations in social media: applying dialogue strategies in times of crises

Organisations' conversations in social media: applying dialogue strategies in times of crises

Bibliographic Details
Main Authors: Stefania, Romenti, Grazia, Murtarelli, Chiara, Valentini
Format: text
Language:eng
Published: Emerald 2014
Subjects:
Social media,Crisis management,Dialogue,Multiple case studies

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