Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Search
Competitive service quality be...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Competitive service quality benchmarking in airline industry using AHP
Bibliographic Details
Main Author:
Alok Kumar, Singh
Format:
text
Language:
eng
Published:
Emerald
2016
Subjects:
Benchmarking,Service quality,Airlines,Analytical hierarchy process,Gap analysis
Holdings
Description
Similar Items
Staff View
Similar Items
An AHP approach in benchmarking logistics performance of the postal industry
by: Felix T.S., Chan, et al.
Published: (2006)
Benchmarking the service quality of ocean container carriers using AHP
by: Vanumamalai, Kannan
Published: (2010)
Dynamic benchmarking of hotel service quality
by: Hokey, Min, et al.
Published: (2002)
Dynamic benchmarking methodology for quality function deployment
by: Hendry, Raharjo, et al.
Published: (2010)
Exploring the potential for environmental performance benchmarking in the airline sector
by: Paul D., Hooper, et al.
Published: (2005)
×
Loading...
Loading...