Achieving customer service excellence using Lean Pull Replenishment

Achieving customer service excellence using Lean Pull Replenishment

Bibliographic Details
Main Authors: Sameer, Kumar, David, Choe, Shiv, Venkataramani
Format: text
Language:eng
Published: Emerald 2012
Subjects:
Six Sigma,DMAIC,Lean Pull Replenishment,Process capability,Process improvement,Quality assurance,Telecom,Customer service,Customer service management

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