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A comparison of lean and CMMI...
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A comparison of lean and CMMI for services (CMMI‐SVC v1.2) best practices
Bibliographic Details
Main Authors:
Goutam Kumar, Kundu
,
B., Murali Manohar
,
Jayachandra, Bairi
Format:
text
Language:
eng
Published:
Emerald
2011
Subjects:
Service operations,Lean,CMMI‐SVC,Best practice,Customer service management,Process analysis
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