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After‐sales service quality as...
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After‐sales service quality as an antecedent of customer satisfaction
Bibliographic Details
Main Authors:
Irini D., Rigopoulou
,
Ioannis E., Chaniotakis
,
Constantine, Lymperopoulos
,
George I., Siomkos
Format:
text
Language:
eng
Published:
Emerald
2008
Subjects:
After‐sales services,Customer satisfaction,Repeat buying,Retailing,Referral
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Description
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