Yonggui, W., Hing, P. L., Renyong, C., & Yongheng, Y. (2004). An integrated framework for customer value and customer‐relationship‐management performance: A customer‐based perspective from China. Emerald.
Chicago Style CitationYonggui, Wang, Po Lo Hing, Chi Renyong, and Yang Yongheng. An Integrated Framework for Customer Value and Customer‐relationship‐management Performance: A Customer‐based Perspective From China. Emerald, 2004.
MLA CitationYonggui, Wang, Po Lo Hing, Chi Renyong, and Yang Yongheng. An Integrated Framework for Customer Value and Customer‐relationship‐management Performance: A Customer‐based Perspective From China. Emerald, 2004.
Warning: These citations may not always be 100% accurate.