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Technology, service quality, a...
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Technology, service quality, and customer loyalty in hotels: Australian managerial perspectives
Bibliographic Details
Main Authors:
ShanâChun, Lee
,
Sunita, Barker
,
Jay, Kandampully
Format:
text
Language:
eng
Published:
Emerald
2003
Subjects:
Hotels,Service quality assurance,Customer loyalty,Perception,Managers,Australia
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