An empirical study of customer comment card quality and design characteristics

An empirical study of customer comment card quality and design characteristics

Bibliographic Details
Main Authors: Joel D., Wisner, William J., Corney
Format: text
Language:eng
Published: Emerald 1997
Subjects:
Customer satisfaction,Feedback,Restaurants,Service quality,USA
id 10.1108-09596119710164641
recordtype eprints
spelling 10.1108-095961197101646411997-06-01 An empirical study of customer comment card quality and design characteristics Joel D., Wisner Joel D., Wisner William J., Corney William J., Corney Customer satisfaction,Feedback,Restaurants,Service quality,USA Emerald 1997-06-01 text text/HTML 10.1108/09596119710164641 https://www.emeraldinsight.com/doi/10.1108/09596119710164641 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Contemporary+Hospitality+Management&rft.volume=9&rft.issue=3&rft.spage=110&rft.epage=115&rft.issn=0959-6119&rft.id=info%3Adoi%2F10.1108%2F09596119710164641 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Customer satisfaction,Feedback,Restaurants,Service quality,USA
spellingShingle Customer satisfaction,Feedback,Restaurants,Service quality,USA
Joel D., Wisner
William J., Corney
An empirical study of customer comment card quality and design characteristics
description
author2 Joel D., Wisner
author_facet Joel D., Wisner
Joel D., Wisner
William J., Corney
format text
author Joel D., Wisner
William J., Corney
author_sort Joel D., Wisner
title An empirical study of customer comment card quality and design characteristics
title_short An empirical study of customer comment card quality and design characteristics
title_full An empirical study of customer comment card quality and design characteristics
title_fullStr An empirical study of customer comment card quality and design characteristics
title_full_unstemmed An empirical study of customer comment card quality and design characteristics
title_sort empirical study of customer comment card quality and design characteristics
publisher Emerald
publishDate 1997
first_indexed 2018-10-11T12:16:40Z
last_indexed 2018-10-11T12:16:40Z
_version_ 1614031303752024064

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