An exploratory study of marketing, physical and people related performance criteria in hotels

An exploratory study of marketing, physical and people related performance criteria in hotels

Bibliographic Details
Main Author: Ramakrishnan, Ramanathan
Format: text
Language:eng
Published: Emerald 2012
Subjects:
United Kingdom,Hotels,Customer loyalty,Web sites,Multivariate statistics,Marketing,Online guest ratings,Performance criteria

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