The difference between elderly consumers’ satisfaction levels and retail sales personnel’s perceptions

Bibliographic Details
Main Authors:	Julie, Johnson‐Hillery, Jikyeong, Kang, Wen‐Jan, Tuan
Format:	text
Language:	eng
Published:	Emerald 1997
Subjects:	Market segmentation,Older consumers,Retailing,Salesforce,Service,USA

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