APA Citation

Philipp, “. K., & Stan, M. (2012). EXQ: A multiple‐item scale for assessing service experience. Emerald.

Chicago Style Citation

Philipp, “Phil” Klaus, and Maklan Stan. EXQ: A Multiple‐item Scale for Assessing Service Experience. Emerald, 2012.

MLA Citation

Philipp, “Phil” Klaus, and Maklan Stan. EXQ: A Multiple‐item Scale for Assessing Service Experience. Emerald, 2012.

Warning: These citations may not always be 100% accurate.