Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Search
Service failures away from hom...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Service failures away from home: benefits in intercultural service encounters
Bibliographic Details
Main Authors:
Clyde A., Warden
,
Tsung‐Chi, Liu
,
Chi‐Tsun, Huang
,
Chi‐Hsun, Lee
Format:
text
Language:
eng
Published:
Emerald
2003
Subjects:
Service failures,Culture (sociology),Taiwan
Holdings
Description
Similar Items
Staff View
Similar Items
Service role and outcome as moderators in intercultural service encounters
by: Sharma, Piyush, et al.
Published: (2015)
Service role and outcome as moderators in intercultural service encounters
by: Piyush, Sharma, et al.
Published: (2015)
Role of personal cultural orientations in intercultural service encounters
by: Piyush, Sharma, et al.
Published: (2016)
Intercultural service encounters: an exploratory study of customer experiences
by: Sunita, Barker, et al.
Published: (2004)
An experimental investigation of the role of face in service failure and recovery encounters
by: Jiangang, Du, et al.
Published: (2010)
×
Loading...