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A holistic model for total qua...
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A holistic model for total quality service
Bibliographic Details
Main Authors:
G.S., Sureshchandar
,
Chandrasekharan, Rajendran
,
R.N., Anantharaman
Format:
text
Language:
eng
Published:
Emerald
2001
Subjects:
Service,TQM,Factor analysis,Modelling
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Description
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