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Exploring the relationships between e‐service quality, satisfaction, attitudes and behaviours in content‐driven e‐service web sites
Bibliographic Details
Main Authors:
Jamie, Carlson
,
Aron, O'Cass
Format:
text
Language:
eng
Published:
Emerald
2010
Subjects:
Services,Customer services quality,Customer satisfaction,Consumer behaviour,Internet
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Description
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