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ISO 9000 maintenance in servic...
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ISO 9000 maintenance in service organisations: tales from two companies
Bibliographic Details
Main Authors:
Roslina, Ab Wahid
,
James, Corner
,
Peck‐Leong, Tan
Format:
text
Language:
eng
Published:
Emerald
2011
Subjects:
ISO 9000 series,Maintenance,Quality systems,Quality management practices,Service sector,Malaysia
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Description
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