Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Towards a contingency theory o...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Towards a contingency theory of TQM in services ‐ How implementation varies on the basis of volume and variety
Bibliographic Details
Main Author:
Rhian, Silvestro
Format:
text
Language:
eng
Published:
Emerald
2001
Subjects:
Contingency theory,TQM,Service quality,Implementation,Empowerment
Holdings
Description
Similar Items
Staff View
Similar Items
Implementing TQM: a contingency approach to intervention and change
by: Eugene H., Melan
Published: (1998)
The manufacturing TQM and service quality literatures: synergistic or conflicting paradigms?
by: Rhian, Silvestro
Published: (1998)
The strategic impact and implementation of TQM
by: Denis, Leonard, et al.
Published: (2002)
Managing quality: critical links and a contingency model
by: Germaine H., Saad, et al.
Published: (2000)
Measuring the maturity of TQM implementation in services
by: Rhian, Silvestro
Published: (1997)
×
Loading...