Value, satisfaction, loyalty and retention in professional services

Bibliographic Details
Main Authors: Rene, Trasorras, Art, Weinstein, Russell, Abratt
Format: text
Language:eng
Published: Emerald 2009
Subjects:
id 10.1108-02634500910977854
recordtype eprints
spelling 10.1108-026345009109778542009-07-31 Value, satisfaction, loyalty and retention in professional services Rene, Trasorras Rene, Trasorras Art, Weinstein Art, Weinstein Russell, Abratt Russell, Abratt Customer satisfaction,Customer loyalty,Professional services,United States of America Emerald 2009-07-31 text text/HTML 10.1108/02634500910977854 https://www.emeraldinsight.com/doi/10.1108/02634500910977854 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Marketing+Intelligence+%26+Planning&rft.volume=27&rft.issue=5&rft.spage=615&rft.epage=632&rft.issn=0263-4503&rft.id=info%3Adoi%2F10.1108%2F02634500910977854 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Customer satisfaction,Customer loyalty,Professional services,United States of America
spellingShingle Customer satisfaction,Customer loyalty,Professional services,United States of America
Rene, Trasorras
Art, Weinstein
Russell, Abratt
Value, satisfaction, loyalty and retention in professional services
description
author2 Rene, Trasorras
author_facet Rene, Trasorras
Rene, Trasorras
Art, Weinstein
Russell, Abratt
format text
author Rene, Trasorras
Art, Weinstein
Russell, Abratt
author_sort Rene, Trasorras
title Value, satisfaction, loyalty and retention in professional services
title_short Value, satisfaction, loyalty and retention in professional services
title_full Value, satisfaction, loyalty and retention in professional services
title_fullStr Value, satisfaction, loyalty and retention in professional services
title_full_unstemmed Value, satisfaction, loyalty and retention in professional services
title_sort value, satisfaction, loyalty and retention in professional services
publisher Emerald
publishDate 2009
first_indexed 2018-10-11T05:39:48Z
last_indexed 2018-10-11T05:39:48Z
_version_ 1614006335609765888