Value, satisfaction, loyalty and retention in professional services
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Emerald
2009
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10.1108-02634500910977854 |
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10.1108-026345009109778542009-07-31 Value, satisfaction, loyalty and retention in professional services Rene, Trasorras Rene, Trasorras Art, Weinstein Art, Weinstein Russell, Abratt Russell, Abratt Customer satisfaction,Customer loyalty,Professional services,United States of America Emerald 2009-07-31 text text/HTML 10.1108/02634500910977854 https://www.emeraldinsight.com/doi/10.1108/02634500910977854 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Marketing+Intelligence+%26+Planning&rft.volume=27&rft.issue=5&rft.spage=615&rft.epage=632&rft.issn=0263-4503&rft.id=info%3Adoi%2F10.1108%2F02634500910977854 eng Emerald All rights reserved. |
repository_type |
Digital Repository |
institution_category |
Foreign Institution |
institution |
Emerald |
building |
Emerald Repository |
collection |
Online Access |
language |
eng |
topic |
Customer satisfaction,Customer loyalty,Professional services,United States of America |
spellingShingle |
Customer satisfaction,Customer loyalty,Professional services,United States of America Rene, Trasorras Art, Weinstein Russell, Abratt Value, satisfaction, loyalty and retention in professional services |
description |
|
author2 |
Rene, Trasorras |
author_facet |
Rene, Trasorras Rene, Trasorras Art, Weinstein Russell, Abratt |
format |
text |
author |
Rene, Trasorras Art, Weinstein Russell, Abratt |
author_sort |
Rene, Trasorras |
title |
Value, satisfaction, loyalty and retention in professional services |
title_short |
Value, satisfaction, loyalty and retention in professional services |
title_full |
Value, satisfaction, loyalty and retention in professional services |
title_fullStr |
Value, satisfaction, loyalty and retention in professional services |
title_full_unstemmed |
Value, satisfaction, loyalty and retention in professional services |
title_sort |
value, satisfaction, loyalty and retention in professional services |
publisher |
Emerald |
publishDate |
2009 |
first_indexed |
2018-10-11T05:39:48Z |
last_indexed |
2018-10-11T05:39:48Z |
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1614006335609765888 |