APA Citation

Alistair, B., & Rhian, S. (2010). Measuring internal service quality: Comparing the gap‐based and perceptions‐only approaches. Emerald.

Chicago Style Citation

Alistair, Brandon‐Jones, and Silvestro Rhian. Measuring Internal Service Quality: Comparing the Gap‐based and Perceptions‐only Approaches. Emerald, 2010.

MLA Citation

Alistair, Brandon‐Jones, and Silvestro Rhian. Measuring Internal Service Quality: Comparing the Gap‐based and Perceptions‐only Approaches. Emerald, 2010.

Warning: These citations may not always be 100% accurate.