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Shedding light on causation between ISO 9001 and improved business performance
Bibliographic Details
Main Authors:
Gavin P.M., Dick
,
Iñaki, Heras
,
Martí, Casadesús
Format:
text
Language:
eng
Published:
Emerald
2008
Subjects:
Performance management,ISO 9000 series,Cause and effect analysis,Quality
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