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A quality function deployment...
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A quality function deployment approach for improving technical library and information services: a case study
Bibliographic Details
Main Authors:
Kwai‐Sang, Chin
,
Kit‐Fai, Pun
,
W.M., Leung
,
Henry, Lau
Format:
text
Language:
eng
Published:
Emerald
2001
Subjects:
Quality function deployment,Quality management,Special libraries,Libraries,Management,Hong Kong
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