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The customer satisfaction‐cust...
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The customer satisfaction‐customer loyalty relationship
Bibliographic Details
Main Authors:
Helena, Martins Gonçalves
,
Patrícia, Sampaio
Format:
text
Language:
eng
Published:
Emerald
2012
Subjects:
Customer satisfaction,Customer loyalty,Repurchase intention,Repurchase behaviour,Moderators,Services,Customer characteristics,Demographics,Credit cards
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