Showing 1 - 7 results of 7 for search 'Russell, Lacey', query time: 0.09s Refine Results
1
Limited influence of loyalty program membership on relational outcomes
by Russell, Lacey
Published 2009
Other Authors: “...Russell, Lacey...”
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2
How customer voice contributes to stronger service provider relationships
by Russell, Lacey
Published 2012
Other Authors: “...Russell, Lacey...”
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3
Customer loyalty programs: are they fair to consumers?
by Russell, Lacey, Julie Z., Sneath
Published 2006
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4
Customer advocacy and the impact of B2B loyalty programs
by Russell, Lacey, Robert M., Morgan
Published 2008
Other Authors: “...Russell, Lacey...”
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