The process of constructing performance measurement

by Mattias, Elg
Published 2007

Continuous learning using dissatisfaction feedback in new product development contexts

by Anders, Fundin, Mattias, Elg
Published 2010

Exploring routes of dissatisfaction feedback

by Anders, Fundin, Mattias, Elg
Published 2006

Non‐human resistance in changes towards lean

by Jostein, Langstrand, Mattias, Elg
Published 2012

The practice of the Balanced Scorecard in health care services

by Beata, Kollberg, Mattias, Elg
Published 2011

Exploring the Use of Balanced Scorecards in Swedish Health Care Organizations

by Beata, Kollberg, Mattias, Elg
Published 2006

A developmental view on implementation of quality management concepts

by Ida, Gremyr, Mattias, Elg
Published 2014

A self-determination theory perspective on customer participation in service development

by Jon, Engström, Mattias, Elg
Published 2015

Implementing statistical process control: an organizational perspective

by Mattias, Elg, Jesper, Olsson, Jens, Jörn Dahlgaard
Published 2008

System characteristics of healthcare organizations conducting successful improvements

by Jesper, Olsson, Mattias, Elg, Staffan, Lindblad
Published 2007

Performance measurement to drive improvements in healthcare practice

by Mattias, Elg, Klara, Palmberg Broryd, Beata, Kollberg
Published 2013

Swedish healthcare management practices and quality improvement work: development trends

by Mattias, Elg, Jesper, Stenberg, Peter, Kammerlind, Sofia, Tullberg, Jesper, Olsson
Published 2011

Co‐creation and learning in health‐care service development

by Mattias, Elg, Jon, Engström, Lars, Witell, Bozena, Poksinska
Published 2012

Quality improvement activities in Swedish industry: drivers, approaches, and outcomes

by Bozena, Poksinska, Jostein, Pettersen, Mattias, Elg, Jörgen, Eklund, Lars, Witell
Published 2010

Patient safety as perceived by Swedish leaders

by Karin, Pukk Härenstam, Mattias, Elg, Carina, Svensson, Mats, Brommels, John, Øvretveit
Published 2009

Solicited diaries as a means of involving patients in development of healthcare services

by Mattias, Elg, Lars, Witell, Bozena, Poksinska, Jon, Engström, Su, Mi Dahlgaard‐Park, Peter, Kammerlind
Published 2011

The changing role of the health care customer: review, synthesis and research agenda

by Janet R., McColl-Kennedy, Hannah, Snyder, Mattias, Elg, Lars, Witell, Anu, Helkkula, Suellen J., Hogan, Laurel, Anderson
Published 2017