Prioritizing improvement of service attributes using impact range‐performance analysis and impact‐asymmetry analysis

by Josip, Mikulić, Darko, Prebežac
Published 2008

A critical review of techniques for classifying quality attributes in the Kano model

by Josip, Mikulić, Darko, Prebežac
Published 2011

Work characteristics and work performance of knowledge workers

by Tomislav, Hernaus, Josip, Mikulić
Published 2014

The relationship between brand strength and tourism intensity: empirical evidence from the EU capital cities

by Josip, Mikulić, Katarina, Miličević, Damir, Krešić
Published 2016