Charting staff attitude along the journey towards getting ISO certification

by L.C., Koo, Fredrick K.C., Tao, Hannah, Koo
Published 1999

Analysing employee attitudes towards ISO certification

by Hannah, Koo, L.C., Koo, Fredrick K.C., Tao
Published 1998

Preferential segmentation of restaurant attributes through conjoint analysis

by L.C., Koo, Fredrick K.C., Tao, John H.C, Yeung
Published 1999