Using virtual reference transcripts for staff training

by David, Ward
Published 2003

Expanding the reference vocabulary

by David, Ward
Published 2011

A rubric and methodology for benchmarking referral goals

by David, Ward, JoAnn, Jacoby
Published 2018

Virtual service, real data: results of a pilot study

by Jo, Kibbee, David, Ward, Wei, Ma
Published 2002

Technology on demand

by Jim, Hahn, Lori, Mestre, David, Ward, Susan, Avery
Published 2011

Telecare, telehealth and assistive technologies — do we know what we're talking about?

by Kevin, Doughty, Andrew, Monk, Carole, Bayliss, Sian, Brown, Lena, Dewsbury, Barbara, Dunk, Vance, Gallagher, Kathy, Grafham, Martin, Jones, Charles, Lowe, Lynne, McAlister, Kevin, McSorley, Pam, Mills, Clare, Skidmore, Aileen, Stewart, Barbara, Taylor, David, Ward
Published 2007

Telecare, telehealth and assistive technologies: do we know what we're talking about?

by Kevin, Doughty, Andrew, Monk, Carole, Bayliss, Sian, Brown, Lena, Dewsbury, Barbara, Dunk, Vance, Gallagher, Kathy, Grafham, Martin, Jones, Charles, Lowe, Lynne, McAlister, Kevin, McSorley, Pam, Mills, Clare, Skidmore, Aileen, Stewart, Barbara, Taylor, David, Ward
Published 2008