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  1. 1

    Reference and information services an introduction by Cassell, Kay Ann, Hiremath, Uma

    Published 2013
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    International aspects of reference and information services by Fraley, Ruth A., Katz, William A. , 1924-

    Published 1987
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    Current trends in information : research and theory by Katz, William A. , 1924-, Kinder, Robin

    Published 1987
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    Directory of special libraries and information centers by Darnay, Brigitte T.

    Published 1990
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    Successful enquiry answering every time by Owen, Tim Buckley

    Published 2012
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    The service imperative for libraries essays in honor of Margaret E. Monroe by Schlachter, Gail A.

    Published 1982
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    Introduction to reference work by Katz, William A. , 1924-

    Published 1987
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    Handbook of business information a guide for librarians, students, and researchers by Strauss, Diane Wheeler

    Published 1988
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    Distance learning information access and services for virtual users by Iyer, Hemalata

    Published 2002
  12. 12

    Change management in information services [ by Pugh, Lyndon

    Published 2007
    ebrary
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    The clinical practice of drug information by Gabay, Michael

    Published 2016
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    Business research sources a reference navigator by Butler, F. Patrick

    Published 1999
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    The basic business library core resources and services by Forte, Eric J. 1967-, Oppenheim, Michael R.

    Published 2012
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    Net worth : shaping markets when customers make the rules by Hagel, John, Singer, Marc

    Published 1999
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