Search Results - information services reference ,

Reference and information services : an introduction by Cassell, Kay Ann, Hiremath, Uma

Table of Contents: “…Introduction to major reference sources -- 3. Special topics in reference and information work -- 4. …”

International aspects of reference and information services by Fraley, Ruth A., Katz, William A. , 1924-

Subjects:

The virtual reference handbook interview and information delivery techniques for the chat and E-mail environments by Kovacs, Diane K. (Diane Kaye) 1962-

Table of contents only

Current trends in information : research and theory by Katz, William A. , 1924-, Kinder, Robin

Subjects: “…Information services…”

Directory of special libraries and information centers by Darnay, Brigitte T.

Digital reference service model of web services application for library information system using formal specification by Zainab Magaji Musa

Successful enquiry answering every time by Owen, Tim Buckley

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The service imperative for libraries : essays in honor of Margaret E. Monroe by Schlachter, Gail A.

Subjects:

Introduction to reference work by Katz, William A. , 1924-

Table of Contents: “…1. v.1. Basic information services -- 2. v. 2. Reference services and reference processes…”

Introduction to reference work by Katz, William A. , 1924-

Handbook of business information : a guide for librarians, students, and researchers by Strauss, Diane Wheeler

Subjects: “…Business information services United States Handbooks, manuals, etc.…”

Managing information services by Roberts, Sue, Rowley, Jennifer

Distance learning : information access and services for virtual users by Iyer, Hemalata

Table of Contents: “…What distance learners should know about information retrieval on the World Wide Web -- 4. Yahoo! …”

Drug information : a guide for pharmacists by Malone, Patrick M.

Table of contents only

Change management in information services [ by Pugh, Lyndon

ebrary

Library Web sites : creating online collections and services by Wilson, A. Paula

Subjects: Table of contents

Service management : operations, strategy and information technology by Fitzsimmons, James A., Fitzsimmons, Mona J.

Service management : operations, strategy, and information technology by Fitzsimmons, James A., Fitzsimmons, Mona J.

The clinical practice of drug information by Gabay, Michael

Total quality management in information services by Buckland, John A.