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  1. 1
    Services marketing : integrating customer focus across the firm

    Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.

    Published 2006
  2. 2
    Essentials of economics

    Essentials of economics by Hubbard, R. Glenn, O'Brien, Anthony Patrick

    Published 2010
    Table of Contents: “…Demand and supply: markets in action -- 3. Microeconomic foundations: consumers and firms -- 4. Market structure and firm strategy -- 5. …”
  3. 3
    Economics

    Economics by Hubbard, R. Glenn, O'Brien, Anthony Patrick

    Published 2010
    Table of Contents: “…Microeconomics foundation: consumers and firms -- 5. Market structure and film strategy -- 6. …”
  4. 4
    Modern blood banking & transfusion practices

    Modern blood banking & transfusion practices

    Published 2019
  5. 5
    Leading change : with a new preface by the author

    Leading change : with a new preface by the author by Kotter, John P. , 1947-

    Published 2012

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