Search Results - Customs and prentice

Good service is good business 7 simple strategies for success by DeVrye, Catherine

Branding with brains the science of getting customers to choose your company by Walvis, Tjaco

5 star service : how to deliver exceptional customer service by Heppell, M.

Developing new banking products a manager's guide by Reidenbach, R. Eric, Grubbs, M. Ray

Understanding services management integrating marketing, organisational behaviour, operations and human resource management by Barnes, James G. 1940-, Glynn, William J.

The seven secrets of service strategy by Horovitz, Jacques 1947-

Creating the service culture by Brown, Stanley A. 1946-, Brown, Stanley A. 1946-, Gould, Allan 1944-

Service marketing Australia and New Zealand by Lovelock, Christopher H., Patterson, Paul, Walker, Rhett H.

Branch banking for the nineties new approaches to sales and management by Ritter, Dwight S.

Services marketing people, technology , strategy Christopher Lovelock, Jochen Wirtz by Lovelock, Christopher H., Wirtz, Jochen

Services marketing people, technology, strategy by Lovelock, Christopher H., Wirtz, Jochen

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Total quality service how organizations use it to create a competitive advantage by Brown, Stanley A. 1946-

Supply chain management strategy, planning, and operation by Chopra, Sunil 1960-, Meindl, Peter 1970-

Supply chain management strategy, planning, and operation by Chopra, Sunil 1960-, Meindl, Peter 1970-

Understanding multicultural Malaysia delights, puzzles & irritations by Asma Abdullah, Pedersen, Paul 1936-

Sales management : shaping future sales leaders by Tanner, John F., Erffmeyer, Robert, Honeycutt, Earl D.

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E-marketing by Strauss, Judy, El-Ansary, Adel I., Frost, Raymond , 1960-

E-business and e-commerce management : strategy, implementation, and practice by Chaffey, Dave , 1963-

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