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  1. 1
    Total quality management handbook

    Total quality management handbook by Hradesky, John L.

    Published 1995
  2. 2
    Implementing total quality management how to make TQM work in your organization

    Implementing total quality management how to make TQM work in your organization by Harnish, Verne

    Published 1994
  3. 3
    A history of managing for quality : the evolution, trends, and future directions of managing for quality

    A history of managing for quality : the evolution, trends, and future directions of managing for quality by Juran, J. M. [ (Joseph M.)] , 1904-2008

    Published 1995
  4. 4
    The TQM pack total quality management in public services

    The TQM pack total quality management in public services by Koch, Hugh C. H.

    Published 1991
  5. 5
    Total quality essentials using quality tools and systems to improve and manage your business

    Total quality essentials using quality tools and systems to improve and manage your business by Soin, Sarv Singh

    Published 1999
  6. 6
    How to eat an elephant a slice by slice guide to total quality management

    How to eat an elephant a slice by slice guide to total quality management by Gilbert, John

    Published 1992
  7. 7
    Kertas kerja Program Kualiti Wilayah Pantai Timur

    Kertas kerja Program Kualiti Wilayah Pantai Timur

  8. 8
    Global impact : award winning performance programs from around the world

    Global impact : award winning performance programs from around the world by Odenwald, Sylvia, Matheny, William G. [ (William Gene)] , 1945-

    Published 1996
  9. 9
    The quest for global quality a manifestation of total quality management by Singapore Airlines

    The quest for global quality a manifestation of total quality management by Singapore Airlines by Chang, Zeph Yun, Loh, Lawrence, Yeong, Wee Yong

    Published 1996
  10. 10
    The TQM trilogy using ISO 9000, the Deming Prize, and the Baldridge Award to establish a system for total quality management

    The TQM trilogy using ISO 9000, the Deming Prize, and the Baldridge Award to establish a system for total quality management by Mahoney, Francis Xavier 1931-, Thor, Carl G.

    Published 1994
  11. 11
    Pengurusan kualiti menyeluruh

    Pengurusan kualiti menyeluruh by Oakland, John S., Muhammad Salmi Mohd. Sohod

    Published 1995
  12. 12
    Om-companion to Production and operations management total quality and responsiveness

    Om-companion to Production and operations management total quality and responsiveness by Noori, Hamid

    Published 1995
  13. 13
    Production and operations management total quality and responsiveness

    Production and operations management total quality and responsiveness by Noori, Hamid, Radford, Russell W.

    Published 1995
  14. 14
    The benchmarking book

    The benchmarking book by Spendolini, Michael J.

    Published 1992
  15. 15
    Managing quality

    Managing quality by Dale, B. G.

    Published 1994
  16. 16
    Improving student learning : applying Deming's quality principles in classrooms

    Improving student learning : applying Deming's quality principles in classrooms by Jenkins, Lee

    Published 1997
  17. 17
    Total quality service how organizations use it to create a competitive advantage

    Total quality service how organizations use it to create a competitive advantage by Brown, Stanley A. 1946-

    Published 1992
  18. 18
    Measuring up to the Baldridge : a quick & easy self-assessment guide for organizations of all sizes

    Measuring up to the Baldridge : a quick & easy self-assessment guide for organizations of all sizes by Fisher, Donald C.

    Published 1994
  19. 19
    Creating a world class quality organisation 10 essentials for business success

    Creating a world class quality organisation 10 essentials for business success by Prescott, Bryan D.

    Published 1995
  20. 20
    Achieving BS EN ISO 9000

    Achieving BS EN ISO 9000 by Jackson, Peter

    Published 1995

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