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  1. 1
    A study on customers' satisfaction : The case of Mcdonald's

    A study on customers' satisfaction : The case of Mcdonald's by Hazri Izwan Hashim

    Published 2004
  2. 2
    Pelanggan setia

    Pelanggan setia by Md. Ali Berahim

    Published 2010
  3. 3
    Harvard business review on increasing customer loyalty

    Harvard business review on increasing customer loyalty

    Published 2011
  4. 4
    The effect of quality management on patient loyalty in selected Jordanian private hospitals

    The effect of quality management on patient loyalty in selected Jordanian private hospitals by Al-Mhasnah, Anas Musleh Marzoq

  5. 5
    The relationship between corporate image, customer satisfaction and customer loyalty : the case study of coca-cola company in the Gambia

    The relationship between corporate image, customer satisfaction and customer loyalty : the case study of coca-cola company in the Gambia by Jallow, Hawa

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